Fix SmugMug Custom Domain URL Issues

As you will hear me say repeatedly I love working with SmugMug for displaying my photography online.  My one complaint is their documentation is not very in-depth.  They more than make up for any shortcomings with their excellent support staff.

I recently changed my site to use a custom domain name.  My default SmugMug nickname is toddbackman.smugmug.com.  Using their documentation found at https://help.smugmug.com/use-a-custom-domain-BymMexwJVHG and using GoDaddy for the domain registration/DNS I setup my custom domain of toddbackmanphotography.com in about 30mins.  Clear and Simple!!!


Where I started running into issues was when using "default domain" URLs which do not include www.  This is where my URLs stand at the beginning:
  • http://www.toddbackmanphotography.com - Works
  • https://www.toddbackmanphotography.com - Works
  • http://toddbackmanphotography.com - Cannot be found
  • https://toddbackmanphotography.com - Cannot be found

I resolved issues using http://toddbackmanphotography.com using the GoDaddy article at https://www.godaddy.com/help/connect-my-domain-to-smugmug-16290.  This still left https://toddbackmanphotography.com as unresponsive with certificate security warnings.

This is where my URLs stand at this point:
  • http://www.toddbackmanphotography.com - Works
  • https://www.toddbackmanphotography.com - Works
  • http://toddbackmanphotography.com - Works
  • https://toddbackmanphotography.com - Certificate name security warning
After exchanging a couple of emails with SmugMug support they pointed me to the Photom article at https://portal.photom.me/portal/redirects-using-cloudflare-ssl-everywhere-smugmug-site/.  

WARNING:  this article indicates cloudflare imports ALL your current DNS entries.  At least for my website that was not the case.  Make sure you manually transfer any non NS or SOA records which do not automatically transfer.  Once you change your nameservers you will not be able to access your old DNS records.  I highly recommend exporting your current DNS to a text file as a backup prior to changing nameservers.

Now that I scared you... other than not transferring all my DNS from GoDaddy the process was actually fairly easy, the directions really well done and nameserver change much faster (<5mins) at least for my domain. 

After everything is implemented and DNS updates process this is final result:
  • http://www.toddbackmanphotography.com - Works
  • https://www.toddbackmanphotography.com - Works
  • http://toddbackmanphotography.com - Works
  • https://toddbackmanphotography.com - Works



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